John James is a Senior Manager in Technical Support Engineering, currently leading cross-functional teams at Salesforce, where they focus on enhancing customer support processes and operational efficiency. Previously, at Tableau Software, John managed multiple support teams and developed initiatives to improve customer experience and employee development. John's technical journey began as a Technical Support Engineer and progressed through various roles, including Technical Support Specialist and Team Lead. They hold an Ordinary Degree in Computer Systems Management and a Higher Certificate in Computer Applications from the Institute of Technology, Carlow.
This person is not in any teams
This person is not in any offices