John Robinson is a Senior Principal Customer Success Manager at Salesforce, specializing in helping customers achieve success with Salesforce Marketing Cloud. They previously held positions at Salesforce as a Senior Customer Success Manager and Principal Customer Success Manager, where they focused on delivering high-quality customer experiences. Earlier in their career, John worked as a Sales Analyst for Microchip Technology and served in sales operations roles at ILX Group. John earned a Bachelor of Science degree in Business IT from Bournemouth University in 2012.
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