John Turner is an accomplished leader in customer success management and digital transformation with extensive experience in Salesforce and healthcare sectors. Currently serving as Director of Customer Success Management, Digital at Salesforce since December 2025, John has a history of impactful roles including Director of Digital CRM at Huron, where expertise in Salesforce engagements improved patient experiences and operational outcomes. Previously, John contributed to PwC's growth in Salesforce CRM advisory for Pharma and Life Sciences and held various leadership positions at Mphasis Silverline, enhancing digital transformation initiatives. John's career began at Digital Insight, further developing through roles at Open Solutions and educational achievements in project management and public affairs from The George Washington University and Indiana University, respectively.
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