Jonathan Hanson is an Infrastructure and Software Architect at Salesforce, where they focus on designing and implementing a world-class messaging platform for the Salesforce Service Cloud. With over 20 years of experience, they have a demonstrated history of building scalable solutions in the Healthcare and Digital Engagement sectors. Previously, Jonathan held roles such as Principal Member of Technical Staff at Salesforce and Director of Operations at HeyWire. They began their career as a Help Desk Analyst at Partners HealthCare, after earning a Bachelor of Arts in Computer Science from Boston College.
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