Joonsik Moon is a business applications consultant with expertise in Customer Experience Management. They served as a Principal Consultant at Oracle from 2007 to 2014 and later held positions at SAP, where they worked in CX Business Development from 2014 to 2019. Currently, Joonsik is a Principal Solution Engineer and Team Lead of Core Solution at Salesforce, roles they have embraced since 2019 and 2021, respectively. Joonsik earned a Master of Science in Computer and Information Sciences from the Korea Advanced Institute of Science and Technology in 2017, having completed a Bachelor's degree in Architecture from Seoul National University in 2005.
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