JP Lie is an Engagement Delivery Leader with a robust background in Customer Success and Professional Services, demonstrating a capacity for driving exceptional value to customers by merging business acumen with technical skill. With over 25 years of consulting experience and 10 years in professional services business development, JP has consistently exceeded quota and utilization targets while managing high-performing teams. Presently, JP serves as Engagement Director for the Amazon Portfolio at Salesforce, following a tenure as VP of Customer Success at Tact.ai where they significantly improved customer satisfaction metrics. JP holds a BS in Mathematics and Business and an MBA in Information Systems from Carnegie Mellon University.
Location
Kirkland, United States
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