Kim Tims

Kim Tims is a seasoned professional with extensive experience in the health care life sciences sector, currently serving as Sr. Manager, Customer Success Manager at Salesforce since May 2020. Kim specializes in achieving strategic goals for HLS Payer customers by leveraging deep listening and problem-solving skills to navigate challenges effectively. Previous roles include Principal Technical Account Manager, where guidance was provided to clients on maximizing technology investments and driving digital transformation, and Strategic Program Manager for MuleSoft, focusing on global initiatives and API integration. Prior experience at Health Care Service Corporation included positions as Sr. IT Business Consultant, Project Management Consultant, Associate Project Manager, and Project Coordinator, highlighting a robust track record in project management, stakeholder engagement, and transformative process improvements. Kim holds a Bachelor's degree in Computer and Information Sciences and Support Services from DeVry University.