Manuel Castro

Manuel Castro is a Principal Technical Writer at Salesforce with over 20 years of experience in the internet industry. They hold a Bachelor of Science in Business Administration from the University of California, Berkeley, where they previously served as a Senior Learning Skills Counselor. Throughout their career, Manuel has developed expertise in databases, data warehousing, and software documentation, managing teams across multiple countries while creating user assistance for various technologies, including analytics and CRM. Since joining Salesforce in 2014, they have driven content strategy and collaborated closely with product teams to enhance user documentation.