Mark Lasser, CPACC, is a multifaceted accessibility leader with an MBA and a strong international background focused on transforming the customer experience for individuals with disabilities. With over a decade of experience in organizational change and technical project management, Mark has led diverse teams in the development of accessible design initiatives across various sectors, including media, technology, and banking. Currently serving as the Lead Digital Accessibility Engineer at Salesforce, Mark previously held roles at JPMorgan Chase & Co. and Charter Communications, where they championed accessibility in product design and advocacy. Mark is committed to fostering empathy and creativity in teams while building meaningful relationships across the accessibility community.
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