Michael K.

Michael K. is a seasoned professional in the technology sector with extensive experience in sales engineering and solutions development. Currently serving as a Solutions Engineer at Salesforce since October 2019, Michael specializes in Field Service, Digital Engagement, Service Cloud Einstein, and Scheduler, with a focus on developing autonomous agents using Cursor. Prior roles include Regional Sales Director and Director of Sales Engineering at Microsoft, where leadership of a diverse team was key to success following the acquisition of Nuance. Additionally, Michael worked as a Principal Solution Consultant at Oracle and held positions as Product Manager and Solutions Architect at Cash Bond Online, where a user-friendly B2C payment solution was developed. Michael's career began as Director of Sales Engineering at EFI. Academic credentials include a Master’s degree in Finance from Boston College Carroll School of Management and a Bachelor’s degree in Business Management, Magna Cum Laude, from Westfield State University.