Michael Miller is a seasoned professional with extensive experience in customer retention, contract negotiation, renewal management, revenue forecasting, pricing strategy, and cost analysis. Currently serving as Sr. Director at Salesforce since July 2012, Michael has progressed through various roles within the company, including Director and Sr. Principal Renewals Manager. Prior to Salesforce, Michael worked at Maple Leaf Sports & Entertainment in sales and service roles from January 2007 to March 2011. Michael holds a Bachelor of Arts degree in Kinesiology & Health Sciences from Western University and a Graduate Certificate in Sports Business Management from Durham College.
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