Michael Reid is a seasoned technology leader and architect with over 20 years of experience in delivering both small and large-scale technical solutions. Currently serving as a Senior Director and Services Leader at Salesforce, Michael has a rich background in analytics, complex system integrations, and data management strategies. Their previous roles include positions at notable companies such as AT&T Services, RightNow Technologies, and Akoya, where they played a pivotal role in technical architecture and project delivery. Michael holds a BS in Applied Computer Science from Northern Illinois University and is passionate about teaching, coaching, and community volunteering.
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