Michael Shea is a Software Engineering Architect at Heroku, where they oversee production engineering, focusing on DNS management, logging, telemetry, and compliance automation. With 20 years of experience in software engineering, Michael has worked with various technologies including Ruby, Go, and Terraform, and has led significant projects such as migrating Heroku's metrics collection to support OpenTelemetry. Michael began their career as a Software Engineer at the Oregon Graduate Institute and has since held roles at notable companies including Salesforce and IBM. They earned a Bachelor's degree in Mathematics and Computer Science from the University of Waterloo.
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