Michael Silsby is a seasoned professional in Consulting and Customer Success with 16 years of experience in SaaS technology, Marketing, Customer Experience, and Analytics. Having collaborated with major enterprise businesses across APAC and Europe, they have developed expertise in aligning company objectives with technology solutions, leading teams, and building strong customer relationships. Currently serving as the Global Director of Customer Success at clearer.io, Michael continues to leverage their customer-centric approach and critical thinking to drive exceptional outcomes. They hold a degree in Business & Computing from Nottingham Trent University, where they graduated with a 2:1.
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