Mike Wiley is a seasoned professional with extensive experience in customer success and technical support. Currently serving as a Technical Support Engineer at Salesforce since February 2022, Mike excels in resolving complex technical issues and providing mentorship within a collaborative framework. Previous roles include Customer Success Manager at NAVEX Global, where advocacy for customer needs was paramount, and a series of positions at CareerBuilder, where Mike demonstrated expertise in account management, customer experience design, and project risk analysis. Early career experience includes managing a restaurant team and serving in the US Army as a Telecommunications Terminal Device Repair Technician, where Mike was recognized with an Army Commendation Medal for exemplary service. Education includes ongoing studies at Georgia State University Perimeter College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices