Nathan Couchon is a Principal Technical Support Engineer and Team Lead at Salesforce, where they have been utilizing their extensive experience in technical support and customer service since 2022. Prior to this role, Nathan held various positions in the customer experience and support industries, including eCommerce Customer Experience Representative at Vivino and Manager at Ithaca Bakery. Nathan earned a BA in Environmental Studies from the State University of New York Empire State College between 2010 and 2013. Their career also includes significant management experience and a successful tenure in real estate sales.
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