Nick H. is a passionate leader currently serving as the Director of Training and Certification at Salesforce, where they guide a team focused on delivering high-quality technical training to enhance customer success. Previously, they worked at Red Hat in various roles, including Senior Program Manager and Project Coordinator, overseeing global partner enablement programs and process improvement initiatives. Nick holds a Master's Degree in Technical and Professional Communication from East Carolina University and a Bachelor's Degree in English Language and Literature from North Carolina State University. They are deeply committed to continuous improvement and fostering collaboration, placing people and processes at the heart of their leadership approach.
This person is not in any teams
This person is not in any offices