Patrick Schanze is a Senior Product Manager in Service Cloud at Salesforce, specializing in optimizing technology platforms to enhance customer relationships. They possess extensive experience in Customer Relationship Management, product management, and guest experience personalization, having previously held leadership roles at Marriott International and Starwood Hotels & Resorts. Patrick has achieved notable successes in strategic planning, system migrations, and team management, consistently focusing on improving operational efficiencies and customer satisfaction. They hold multiple certifications, including Salesforce Certified Administrator and Certified Scrum Master, and earned a Bachelor of Arts in International Hospitality & Tourism Management.
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