Pragna Sarkar is a Salesforce.com certified IT professional with 12 years of experience in development and support projects within the Salesforce.com CRM domain, primarily for the insurance and financial services sectors. They have held various roles, including Independent Salesforce Consultant and Principal Technical Account Manager at Salesforce, where they manage software quality standards and foster effective communication among stakeholders. Pragna has developed expertise in CRM implementation, business process analysis, and sales automation. They are also pursuing a PMP in IT project management as a member of PMI. Pragna earned a Bachelor of Technology in Electronics Engineering from the National Institute of Technology.
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