Rakesh Agarwal is an experienced technical professional with a strong background in monitoring and site reliability engineering. Rakesh began the career at Tata Consultancy Services, serving as a Monitoring Engineer, Assistant System Engineer trainee, and later as a Monitoring and Site Reliability Engineer from August 2016 to December 2017. Following this tenure, Rakesh joined Salesforce in August 2021 as a Technical Engineer (PROM), progressing to the role of Senior Technical Engineer and Manager of Proactive Monitoring Engineering by August 2024. Rakesh holds a Bachelor of Technology in Computer Science from the Academy of Technology, completed in 2015, and has foundational education from Acme Academy, where a high school diploma was obtained in 2011.
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