Ram Dulam is a highly accomplished technologist currently serving as a Principal Technical Account Manager at Salesforce, where they lead a team responsible for a significant high-profile account and focus on driving customer success. Previously, they held various roles including Senior Principal Engineer at Salesforce, Software Application Development & Reliability Operation Leader at BJ's Wholesale Club, and Websphere Lead Consultant at The Home Depot. Ram has a solid background in e-commerce site reliability and operations, systems architecture, and engineering projects, demonstrating a keen focus on enhancing customer shopping experiences. They earned an Executive Certificate in Management and Leadership from MIT Sloan School of Management in 2020.
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