Rob Eaves is a Transformation Director at Salesforce UKI, specializing in digital strategy and transformation, particularly in customer service and CX design. With extensive experience in digital transformation consulting across various industries, including high-tech manufacturing and management consulting, Rob has held senior leadership roles in finance, operations, and service support. Rob's academic achievements include being a global strategy level CIMA prizewinner and completing an MBA at the Cranfield School of Management. At Salesforce, Rob supports clients in defining innovative strategies for successful digital transformation.
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