Robert Brooks is a Principal Service Cloud Solutions Engineer at Salesforce, a position they have held since 2024. Previously, they served as a Lead Solutions Engineer at Salesforce from 2021 to 2024, and contributed as a Portfolio Solutions Engineer, Sr. Business Analyst, and Technical Solutions Engineer at NICE Systems from 2019 to 2021. Prior to that, Robert worked as a Web Applications Software Engineer at Minerva Networks from 2007 to 2010 and held roles as a PS Commerce Engineer and Web Developer at Navio from 2005 to 2007. They earned a B.A. in Economics from UC San Diego in 1998.
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