Rony El Mann is a Solution Architect at Salesforce with over 14 years of experience in CRM systems, beginning their career with Siebel CRM before transitioning to Salesforce. Rony's expertise spans Salesforce configuration, particularly in Service Cloud and Sales Cloud, along with a solid background in software development and project management. Previously, they served as a Solution Architect and Senior Consultant at Accenture, where Rony was responsible for transforming customer needs into technical solutions. Rony holds degrees in Electronic Technician and Electronic Engineering from ORT Institute of Technology and CEFET/RJ, respectively.
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