Roshan John

Roshan John has extensive experience in business analysis and technical architecture, with roles at notable companies including Salesforce, Accenture, and Dell. At Salesforce, Roshan currently serves as a Technical Architect, focusing on defining customer KPIs, designing optimization solutions, and improving operational efficiencies. Prior to this, Roshan gained significant expertise as a Senior Business Analyst at 360 Degree Cloud Technologies, a Management Consultant at Accenture, and a Systems Analyst at NTT DATA Services, contributing to major projects in various domains such as healthcare and field service management. Roshan began the career as an intern at institutions like IDFC Foundation and Sa-Dhan. Academic credentials include a Bachelor of Science from St. Stephen's College and an MBA from the Xavier Institute of Management and Entrepreneurship. Key achievements include winning the Dell Silver Award for contributions to the BPO Lead Generation Team.