Roxana Garraud is a Sr. Customer Success Manager at Salesforce, building on nearly 12 years of experience at Microsoft. Previously, they held positions in various organizations, including Manager of Business Relationship & FinOps at Crédit Agricole Group and IT Project Manager at Sogeti for Renault SAS. Roxana has demonstrated expertise in driving customer success, managing teams, and delivering operational excellence across multiple sectors. They hold a Master’s degree in IT Engineering from Université de Versailles Saint-Quentin-en-Yvelines, where they graduated as valedictorian.
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