Ryan Schmid is a seasoned technical writer with experience in various roles across notable organizations. At Goldman Sachs, Ryan served as a Technical Writing Consultant, focusing on creating knowledge base articles for B2C and B2B users using Salesforce applications. Prior to that, Ryan worked as an Information Developer at Edward Jones, where enhancements to user experience were achieved through the development of UI language and online help for financial applications. Currently, as a Staff Technical Writer at Salesforce, Ryan leads technical writing efforts for multiple scrum teams, contributing to product development with a focus on UI/UX content. Ryan holds a Bachelor's Degree in English Composition from Truman State University and has achieved a Ranger designation through Trailhead by Salesforce.
This person is not in the org chart
This person is not in any teams
This person is not in any offices