Ryosuke K. is a Principal Technical Support Engineer at Salesforce, drawing on extensive experience in technical support and customer success. They hold a B.A. in Computer Science from Hiram, graduating Cum Laude and as a member of Phi Beta Kappa, and earned a PhD in Bioinformatics from George Mason University. Previously, Ryosuke excelled at ServiceNow, where they received multiple awards and recognition for outstanding performance, including the UTG Vicuna Award. With a strong background in handling critical support cases and a track record of positive customer feedback across various roles, Ryosuke continues to influence the field of technical support positively.
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