Sam Ferguson has extensive experience in IT support and operations, beginning as a Computer Operator III at the Indiana Department of Workforce Development from 2001 to 2003. Ferguson later held roles including Desk-side Support Technician at Automotive Components Holding and Tier 1 Global Support at ExactTarget. Further career advancements were made at Salesforce, where Ferguson took on positions such as Advanced Support Analyst, Global Product Operations Engineer, Site Reliability Engineer, and Senior Site Reliability Engineer. Ferguson's expertise in overseeing large data processing, deploying software solutions, and managing workstation deployments spans multiple organizations, including a key role in the Indiana Office Of Technology as an Associate Systems Administrator. Education was obtained at ITT Technical Institute, culminating in a degree in Computer Network Systems Technology.
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