Simon Macklin

Simon Macklin is a Senior Vice President of Customer Success, currently leading efforts in the UKI and France sectors at Salesforce, where they focus on customer loyalty, growth, and retention. Prior to this, Simon served in various leadership roles at Salesforce and other companies, including a significant tenure at Wolseley, where they transformed the customer experience and drove revenue growth. Simon's experience spans multiple regions and industries, underpinned by a commitment to innovative customer success strategies and team culture transformation. They hold a degree from Heriot-Watt University, having completed their studies between 1993 and 1997.