Sterling S.

Sterling S. is a seasoned Customer Success Manager with extensive experience in the technology sector, currently employed at Salesforce since October 2024. Previously, Sterling served as the Portal Development and Shared Services Director at TPx, where responsibilities included managing cross-functional teams and enhancing customer relationships. At Cisco, Sterling developed customer experience programs and managed high-value accounts. Earlier roles included managerial positions at Hewlett Packard Enterprise, overseeing Technical Account Managers, and providing training and mentorship. Sterling's career began at Verizon Wireless and American Express, focusing on customer care and team training. Sterling holds education credentials from Ashworth College and North Carolina Agricultural and Technical State University.