Vivek Murthy

Vivek Murthy is a Senior Manager in Critical Incident Unified Command at Salesforce, where they manage significant incidents and ensure effective communication and resolution. With a robust background in the telecommunications industry, they previously held roles such as Lead IP Analyst at Singtel Group | Optus and Consultant at nbn™ Australia. Vivek graduated from TAFE College NSW and has demonstrated skills in Service Delivery, ITIL, and Service Management throughout their career. They also served as Manager of the Major Incident Team at Optus, focusing on incident resolution and team performance development.