Wiliam Ng

Wiliam Ng is a highly experienced professional with over 11 years of expertise in Field Service Management (FSM) and Workforce Management (WFM), specializing in sectors such as telecommunications, utilities, mining, and health care. Wiliam's career includes significant roles at ClickSoftware from February 2016 to March 2022, progressing from Technical Consultant to Senior Solution Architect, with responsibilities for delivering high-quality solutions on time and within budget. Previous experience includes a position as a System Analyst at RMIT University, where Wiliam contributed to the development and improvement of IT systems, and a contractor role at CitiPower and Powercor. In 2022, Wiliam served briefly as an Architect Director and Senior Solutions Architect at Salesforce. Wiliam holds an MBA in Management and a double Bachelor’s degree in Computer Science and Computer System Engineering from RMIT University.