William Liu

William Liu is a Director of Renewals Operations and Strategy at Salesforce, where they drive operational efficiency and foster cross-functional collaboration. They have a strong background in the tech industry, having held various roles at Salesforce, including Principal Renewals Manager and Senior Renewals Manager, focusing on reducing customer attrition and improving revenue retention. William began their career as an Account Representative at Canon Canada and also served as Membership Manager at Extreme Fitness, where they demonstrated sales acumen and customer relationship management. They hold a Bachelor of Business Administration from the University of Toronto and a Leadership Essentials Certificate from the University of Toronto School of Continuing Studies.