Lara Luik is a seasoned professional with extensive experience in customer success and client services across various industries. Currently serving as the Director of Customer Success at SalesIntel.io, Lara has previously held leadership roles, including Vice President of Customer Experience at IdeaScale, where responsibilities included enhancing multi-channel customer engagement, optimizing customer experience operations, and utilizing data-driven insights to drive product adoption. Lara's career began with roles focused on sales operations and client management at Cvent and Consero Group, demonstrating a strong ability to foster exceptional technical support and customer satisfaction. Academic credentials include a Master of Arts in Anthropology from The Catholic University of America and a Bachelor of Arts from Monmouth University, underscoring a solid foundation in analytical and interpersonal skills.
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