Jaclyn Van is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager, Enterprise at Salesloft since March 2024, following the company's acquisition of Drift in February 2024. At Drift, Jaclyn held multiple roles from August 2018, progressing from Customer Success Manager to Senior Customer Success Manager, focusing on enterprise clients and solutions in SMM and automation. Prior experience includes a Customer Success Manager position at Jebbit from September 2016 to August 2018, as well as roles at Kraft Sports Group from April 2015 to September 2016, including Digital Account Manager and Client Services Coordinator for ESPNBoston.com. Jaclyn holds a Bachelor’s degree in Sport Management from the Isenberg School of Management at UMass Amherst and has studied Digital Design Techniques at the Rhode Island School of Design, specializing in Adobe Photoshop.
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