TH

Tom Hewetson

Manager, Customer Support (emea) at SalesLoft

Tom Hewetson has extensive experience in customer support and technical support roles. Tom began their career as a Peer Advisor at the University of Tennessee - Career Services in 2005 and later worked as a Peer Mentor at the University of Tennessee - First Year Studies in 2008. Tom also served as a Research Assistant at the University of Tennessee - Social Psychology Lab from 2008 to 2009. In 2011, Tom joined Spherion as a Contracted Brand Ambassador for the World of Coca-Cola before transitioning to The Coca-Cola Company as a Brand Ambassador at the World of Coca-Cola and later as a Relief Lead Manager from 2011 to 2013. Tom then joined GuildQuality as a Customer Success representative, where they were responsible for member support, onboarding, and account management from 2013 to 2016. Since 2016, Tom has been at Salesloft, where they held roles such as Client Support Agent, Advanced Technical Support Specialist, and Manager, Customer Support (EMEA). Within Salesloft, they have contributed to driving revenue by utilizing the Sales Engagement platform and providing coaching and insights to sales teams.

Tom Hewetson attended the University of Tennessee, Knoxville from 2005 to 2009, where they obtained their Bachelor of Arts (B.A.) degree in Social Psychology.

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Timeline

  • Manager, Customer Support (emea)

    June, 2021 - present

  • Advanced Technical Support Specialist EMEA

    October, 2020

  • Advanced Technical Support Specialist

    March, 2018

  • Client Support Agent

    June, 2016