Adam Benson

Adam Benson possesses extensive experience in operations and technical support, currently serving as VP of Operations at Salient Systems since September 2009. Under this role, Adam leads workflow management of the order to cash process, focusing on enhancing cycle times, reducing defects per million opportunities (DPMO), and improving return on investment (ROI). Previously, Adam held the position of Director of Support Services, where responsibilities included managing Technical Support, Systems Engineering, Inside Sales, and IT departments, and developing streamlined work processes. Earlier in Adam's career, roles included Systems Engineering Manager and Systems Engineer, emphasizing technical oversight and customer support. Adam's foundation in the industry began at Honeywell, where Adam served as Systems Engineer II and Systems Engineer I, following a lead role in inside sales at Ultrak/Honeywell International.