Ashling Farrell

Ashling Farrell is the Head of Customer Experience at Salsa, bringing over 15 years of expertise in customer experience and support. Previously, they served as the Director of Customer Experience at K Health, where they led a team focused on exceptional service for millions of users. Ashling's experience includes roles such as Senior Manager of Operations at Mindbody, where they enhanced workforce management, and Call Center Manager at Bliss, where they implemented significant improvements in revenue and employee retention. They hold a Bachelor of Arts in History from the University of Massachusetts Boston and a KCS v6 Practices Certification from The KCS Academy.