Brad G.

Brad G. is a seasoned professional with extensive experience in support training and project management at Salsify since March 2018, currently serving as Senior Support Training & Project Manager. In this role, Brad designs and implements training programs for the customer support organization, emphasizing troubleshooting, documentation methodologies, and e-learning certifications. Previously, Brad held the positions of Training Manager, Product Expert, and Customer Support Engineer at Salsify, where contributions included optimizing data syndication and enhancing customer support services for major brands. Prior experience includes teaching English in Madrid, providing technical support at NaviNet, assisting asylum seekers for Physicians for Human Rights, and conducting research for Sport in Society. Brad holds a B.S. in Psychology from Northeastern University.