Lea M. is a seasoned professional with extensive experience in support operations and customer success, currently serving as Senior Manager of Support Operations at Salsify since November 2018. Previously, Lea held multiple roles at Swogo, including Integration Specialist and Customer Success Support, focusing on data quality and client integration. Earlier career roles include Marketing and Sales Manager at MFF Ecotourism and Customer Relationship Manager at Lisbon Heart Apartments, highlighting strong management and customer engagement skills. Lea possesses advanced academic qualifications, including postgraduate degrees in Marketing Intelligence and Enterprise Information Systems from NOVA IMS Information Management School, alongside a licenciatura in Languages, Literatures, and Cultures from NOVA FCSH.
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