Marisa Borek serves as a Senior Customer Success Manager at Salsify, where responsibilities include ensuring customers achieve business value during their lifecycle journey and leading the adoption of licensed products. Notable achievements at Salsify encompass developing a value realization ROI calculator, coordinating mentorship forums, and streamlining processes between Account Executives and Customer Success Managers. Prior experience includes roles as an eCommerce Operations Specialist at OFM, LLC, where Marisa led Klaviyo email implementations to significantly increase ROI and email subscribers. Additional positions held range from eCommerce Marketing Specialist to internships in digital marketing and product development. Marisa holds a Bachelor of Science in Fashion and Textile Management with a minor in Business Administration from North Carolina State University.
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