Mark Usher

Mark Usher has extensive work experience in the field of customer support and management. Mark started their career as a Global Help Desk Support Manager at IONA Technologies. After that, they served as an Operations Manager and later as a Technical Support Manager at the same company. Following their time at IONA Technologies, Mark joined Progress Software and worked as a Senior Technical Support Manager for four years. Mark then moved on to Aurea Software, where they held the position of Director of Global Support for four years. After that, Mark joined VMware Carbon Black, first as a Senior Director of Customer Support and later as a Vice President of Customer Support. Mark'smost recent role before joining Salsify was as the Head of Global Support for the Security Business Unit at VMware. Currently, Mark is serving as the Vice President of Global Support at Salsify.

Mark Usher attended Dundrum College, where they did not pursue a specific degree or field of study. No further information about their education history is provided.