Sonia Serra is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Salsify since March 2024. Previously, Sonia held various roles at PandaDoc, including Customer Success Manager and Customer Onboarding Specialist. Prior experience at Cisco spanned multiple titles, including Business Development Manager and Partner Operational Manager, where responsibilities encompassed operational challenges resolution, cross-functional partnerships, and order management. Sonia's career started as a Reconciliation Department Manager at The Phone House. Educational background includes a licenciatura in Direito from Universidade Internacional.
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