Steffany Pachall is an experienced Customer Support Engineer currently working at Salsify since February 2021. Previous roles include Technical Support Agent at Leafly, where responsibilities focused on troubleshooting bugs and liaising between internal teams, Product Support Expert at Follow Up Boss, and Customer Support Specialist at Nintex, where technical support was provided via multiple channels. Steffany has also worked as a Communications Care Specialist II at OfferUp, a Product Specialist at buuteeq™ Inc., and a Customer Support Engineer at Moz. Additional experience includes roles at Safeway Inc., Northwest Trustees, and AT&T, where customer service and attention to detail were critical. Steffany holds certificates in programming foundations with Python and in HTML and CSS from Udacity.
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