Taryn McCarthy is a seasoned professional in account management and customer success, currently serving as the Manager of Renewals at Salsify since August 2021. In this role, Taryn leads a team through the entire renewal process, focusing on customer retention, identifying churn risks, and driving upsell opportunities. Prior to this, Taryn held various positions at Salsify, including Senior Renewal Manager and Renewal Manager, where responsibilities included managing a strategic customer portfolio and developing churn reduction strategies. Taryn's extensive experience also includes roles at MOO as a Senior Account Manager, Free People as an Account Manager, and Anthropologie as an Apparel Supervisor, showcasing a strong background in customer relationship management and sales. Taryn's educational credentials include a Bachelor of Science in Fashion Design and Retailing from Framingham State University and Associate's degrees from Bristol Community College and Community College of Rhode Island.
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