Beryle O.

Beryle O. is an experienced data annotator and customer service professional with a diverse background in data processing, annotation, and customer relations. Currently employed at Sama since June 2018, Beryle O. specializes in resolving data discrepancies and maintaining work requirements through adherence to established procedures. In parallel, Beryle O. has been active on Upwork since January 2018, providing customer service and web research, while enhancing the customer experience and managing complaints. Prior experience includes a role as a Data Annotation Specialist/Reviewer at CloudFactory Kenya, where Beryle O. focused on correcting data entry errors. Beryle O. holds a diploma in Front Office and Administration from the East Africa Institute of Certified Studies and a certificate in Cisco IT from the African Center for Women Information, Communication and Technology.