Dave Berall

Program Director, Launch & Onboarding at Sama

Dave Berall has a diverse work experience spanning different industries. Dave started off as a Customer Service & Sales Representative at Alpine Meadows Ski Resort from December 2007 to May 2010.

Dave then worked at Safeway, where they served as an Audit Specialist in Retail Audit Services from April 2010 to March 2012. Dave later took on the role of Operations Administrator in Retail Audit Services from March 2012 to September 2014. Their responsibilities included managing division operations and projects, designing tools for scheduling and monitoring audits and observations.

In 2015, Dave became the Owner of Metal Bits of Beauty, an e-commerce jewelry business, where they managed operations, production, marketing, sales, and customer service. Dave also designed and handcrafted jewelry pieces.

Continuing their career in the technology field, Dave joined Sama in October 2017 as a Project Manager, responsible for managing AI projects in various industries. Dave then progressed to the role of Senior Project Manager from January to May 2019, responsible for advancing autonomous vehicle algorithms and managing dynamic teams.

Dave's next role at Sama was as a Senior Manager of Customer Success from May 2019 to January 2021. Dave forged strategic partnerships with machine learning teams in autonomous transportation and software industries, driving account growth and developing AI training data strategies.

In January 2021, Dave was promoted to the position of Director of Customer Success at Sama. Dave led a high-performing team of Customer Success Managers, developing lasting partnerships with strategic customers and integrating Sama's annotation platform with a customer-centric approach. Dave focused on process development, building strong teams, and managing cross-functional resources.

Finally, in September 2022, Dave transitioned to the role of Program Director, Launch & Onboarding at Sama, where they utilize their experience to develop scalable solutions for customers to build machine learning models from pilot to full-scale production.

Overall, Dave Berall has extensive experience in customer service, project management, operations, and customer success, with a focus on driving account growth and building strong partnerships.

Dave Berall earned a Bachelor's degree in Communication, General from the University of Massachusetts Amherst, studying from 2003 to 2007.

Links

Previous companies

Squaw Valley Alpine Meadows logo

Timeline

  • Program Director, Launch & Onboarding

    September, 2022 - present

  • Director Of Customer Success

    January, 2021

  • Senior Manager, Customer Success

    May, 2019

  • Senior Project Manager

    January, 2019

  • Project Manager

    October, 2017

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