Lewis T.

Lewis T. is an experienced professional in quality assurance, project planning, and training and development, currently pursuing a B.Sc. in Tourism Management at Kenyatta University and a degree in Public Relations at St. Paul's University. They have a strong background in customer service, data entry, and stakeholder management, having held roles such as Acting Training Manager and Delivery Manager at Sama. Previously, Lewis worked as a Virtual Assistant and Customer Service Representative at Diligent Writers and Mwawa Agencies, respectively, enhancing their skills in communication and process optimization. Their career reflects a commitment to improving quality metrics and promoting effective training strategies within organizations.