Saveria Achieng

Saveria Achieng is a seasoned Project Manager and Delivery Manager at Sama, with a tenure beginning in May 2018. Responsibilities include managing client accounts, executing data-informed initiatives to enhance customer experience, optimizing project efficiencies, and ensuring adherence to quality metrics and timelines. Previous roles at Sama include Account Manager and Quality Assurance Supervisor, focusing on team leadership and client relationship management. Prior experience in the BPO sector spans with Techno Brain and Kenya Co-operative Creameries Ltd, emphasizing sales, marketing, and quality assessment. Saveria Achieng holds a Bachelor of Science in International Business Management from KCA University and various certifications in business management and communication.